Privacy Policy

PRIVACY POLICY

Effective Date: September 7, 2026
Last Updated: September 7, 2026

This Privacy Policy explains how TheUnder.us, including the Underlinks platform, Stream Apps, creator pages, applications, websites, tools, and related services (collectively, the “Services”), collects, uses, stores, shares, and protects information.

TheUnder.us is owned and operated by KLM Enterprises, accessible at klmenter.xyz.

By accessing or using TheUnder.us, creating an account, publishing an Underlinks page or Stream App, or otherwise using the Services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you use TheUnder.us, we may collect the following categories of information.

A. Information You Provide

We may collect information you voluntarily provide, including:

  • Name

  • Username or display name

  • Email address

  • Telephone number

  • Account credentials

  • Profile information

  • Biography or creator information

  • Social media links

  • Website links

  • Images, logos, artwork, and profile photos

  • Music, media, links, products, events, or other content

  • Business or creator information

  • Messages submitted through forms or support requests

  • Information provided when creating an Underlinks page or Stream App

  • Payment-related information associated with purchases or subscriptions

You are responsible for ensuring that information you submit is accurate and that you have the right to provide or publish it.

B. Information Collected Automatically

When you access or use the Services, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Links clicked

  • Date and time of visits

  • Approximate geographic location derived from an IP address

  • Session information

  • Device identifiers

  • Usage activity

  • Error and diagnostic information

This information may be used to operate the Services, improve performance, detect fraud or abuse, and provide analytics.

C. Creator and Page Analytics

TheUnder.us may provide creators with analytics relating to their pages, links, Stream Apps, products, campaigns, or other content.

Analytics may include information such as:

  • Page views

  • Link clicks

  • Referral sources

  • General device information

  • General geographic information

  • Traffic trends

  • Engagement activity

  • Conversion activity

Analytics provided to creators are generally intended to show aggregate or limited visitor information rather than directly identify individual visitors.

2. COOKIES AND SIMILAR TECHNOLOGIES

TheUnder.us may use cookies, local storage, pixels, session technologies, or similar technologies to:

  • Keep users signed in

  • Maintain account sessions

  • Remember preferences

  • Improve site performance

  • Measure traffic and engagement

  • Provide analytics

  • Prevent fraud and abuse

  • Protect accounts

  • Support features and functionality

Your browser may allow you to block or delete cookies. Some portions of the Services may not function properly if required cookies are disabled.

3. HOW WE USE INFORMATION

We may use collected information to:

  • Create and maintain accounts

  • Provide Underlinks pages and Stream Apps

  • Operate, maintain, and improve the Services

  • Personalize user experiences

  • Process purchases, subscriptions, or transactions

  • Provide creator analytics

  • Respond to questions and support requests

  • Send account, security, administrative, or service-related communications

  • Verify accounts or activity

  • Prevent spam, fraud, unauthorized access, and abuse

  • Enforce our Terms of Service and other policies

  • Protect users, KLM Enterprises, and the public

  • Diagnose technical problems

  • Develop new features

  • Maintain system security

  • Comply with legal obligations

  • Establish, exercise, or defend legal claims

We may also use information in other ways disclosed to you at the time it is collected.

4. USER-GENERATED CONTENT AND PUBLIC INFORMATION

TheUnder.us is designed to allow users and creators to publish content publicly.

Information you choose to place on a public Underlinks page, Stream App, creator profile, product page, event page, or other public portion of the Services may be visible to anyone on the internet.

Public information may include:

  • Display name

  • Username

  • Profile image

  • Biography

  • Social media accounts

  • Links

  • Music

  • Videos

  • Products

  • Events

  • Creator content

  • Contact information you intentionally publish

Please do not publish information you wish to keep private.

TheUnder.us is not responsible for how third parties copy, save, index, archive, redistribute, or otherwise use information you voluntarily make public.

5. THIRD-PARTY LINKS AND SERVICES

Underlinks pages and Stream Apps may contain links to third-party websites or services, including social media platforms, music services, stores, payment providers, video platforms, and other external websites.

When you leave TheUnder.us or interact with a third-party service, that third party's privacy policy and terms govern its collection and use of your information.

TheUnder.us and KLM Enterprises are not responsible for the privacy practices, content, security, or availability of third-party services.

6. PAYMENT INFORMATION

If TheUnder.us offers paid subscriptions, digital products, services, transactions, or other paid features, payments may be processed by third-party payment processors.

TheUnder.us may receive transaction-related information such as:

  • Transaction identification numbers

  • Payment status

  • Amount paid

  • Billing name

  • Billing email

  • Last digits or limited information relating to a payment method

  • Refund or dispute information

Full payment card details may be collected and processed directly by the applicable payment processor rather than stored by TheUnder.us.

Payment processors maintain their own privacy policies and security practices.

7. HOW WE MAY SHARE INFORMATION

We do not sell personal information simply because you use TheUnder.us.

We may disclose information in the following circumstances:

Service Providers

Information may be provided to companies that help us operate the Services, including providers of:

  • Website hosting

  • Cloud infrastructure

  • Email delivery

  • Analytics

  • Payment processing

  • Security

  • Fraud prevention

  • Customer support

  • Data storage

  • Technical services

These providers may access information only as necessary to perform services for us and subject to applicable contractual or legal obligations.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to subpoenas, court orders, warrants, or other lawful requests

  • Cooperate with law enforcement

  • Protect the rights or property of KLM Enterprises

  • Protect users or third parties

  • Investigate suspected fraud, abuse, or security incidents

  • Enforce our Terms of Service

  • Prevent physical, financial, or other harm

Business Transfers

If KLM Enterprises or TheUnder.us undergoes a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

8. DATA RETENTION

We retain information for as long as reasonably necessary to:

  • Provide the Services

  • Maintain user accounts

  • Complete transactions

  • Maintain business and financial records

  • Resolve disputes

  • Detect fraud or abuse

  • Enforce agreements

  • Meet legal or regulatory requirements

Some information may remain in backups, logs, security records, transaction records, or archives after an account or content has been deleted.

Public information that has been copied, cached, indexed, or archived by third parties may remain available outside our control.

9. ACCOUNT DELETION

Users may request deletion of their account and associated personal information, subject to legal, security, fraud-prevention, financial, or record-retention requirements.

Certain information may be retained where reasonably necessary or legally required.

Deleting an account may permanently remove access to associated Underlinks pages, Stream Apps, analytics, settings, content, and other account features.

10. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live, you may have certain privacy rights under applicable law.

These may include the right to request:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Information regarding how personal information is used

  • Information regarding categories of information disclosed to third parties

  • A copy of certain personal information

  • Restriction or objection to certain processing

  • Withdrawal of consent where processing is based on consent

Some rights may be subject to legal exceptions.

We may need to verify your identity before processing a privacy request.

Privacy requests may be submitted using the contact information provided below.

11. EMAIL AND COMMUNICATIONS

We may send users:

  • Account notifications

  • Security alerts

  • Password-reset messages

  • Transaction confirmations

  • Service updates

  • Administrative messages

  • Support responses

  • Feature announcements

  • Promotional communications, where permitted

You may unsubscribe from promotional emails using the unsubscribe instructions included in those communications.

Important account, legal, security, transactional, or service-related communications may still be sent even if you opt out of marketing communications.

12. SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, internet transmission, database, or electronic storage system can be guaranteed to be completely secure.

Users are responsible for protecting their account credentials and should:

  • Use strong passwords

  • Avoid sharing passwords

  • Secure devices used to access TheUnder.us

  • Notify us promptly of suspected unauthorized activity

13. CHILDREN'S PRIVACY

TheUnder.us is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information through the Services without legally required authorization, please contact us so the matter can be reviewed and appropriate action may be taken.

14. INTERNATIONAL USERS

TheUnder.us may be accessible from locations outside the United States.

If you access the Services from another country, information may be transferred to, processed in, or stored in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country.

15. DO NOT TRACK

Some browsers offer a “Do Not Track” signal.

Because there is not a universally accepted standard governing all Do Not Track signals, TheUnder.us may not respond to every browser-based Do Not Track request.

Where applicable law requires recognition of a particular privacy preference signal, we will endeavor to address it as required.

16. THIRD-PARTY EMBEDS

Creators may be able to embed or link content from third-party services.

Embedded content may allow those third parties to collect information about visitors, including through cookies or similar technologies.

The privacy practices of an embedded service are governed by that provider's own policies.

17. CREATOR RESPONSIBILITIES

Creators using TheUnder.us are responsible for the information they collect independently through their pages, links, external websites, forms, stores, applications, or other services.

If a creator collects information from visitors for the creator's own purposes, that creator may have independent privacy obligations.

TheUnder.us does not automatically assume responsibility for a creator's independent use of information collected outside systems controlled by TheUnder.us.

18. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time.

When material changes are made, the updated version may be posted on TheUnder.us with a revised “Last Updated” date.

Continued use of the Services after an updated policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.

19. OWNERSHIP AND OPERATOR

TheUnder.us is owned and operated by:

KLM Enterprises
Website: klmenter.xyz

The Underlinks name, TheUnder.us platform, Stream Apps, associated software, branding, features, and services are operated as part of the KLM Enterprises platform and service portfolio.

20. CONTACT US

For privacy questions, requests, or concerns regarding TheUnder.us, contact:

KLM Enterprises
TheUnder.us / Underlinks

Email: info@klmenter.xyz
Phone: 818-278-0879
Website: klmenter.xyz

Please include enough information for us to understand and respond to your request.

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