Effective Date: August 3, 2026
Last Updated: August 3, 2026
This Data Policy explains how KLM Enterprises Services LLC, doing business through The Underlinks and the website located at theunder.us (“The Under,” “The Underlinks,” “we,” “us,” or “our”), collects, uses, stores, protects, and discloses information.
By accessing or using theunder.us, creating an account, purchasing a plan, submitting content, or otherwise using our services, you acknowledge the practices described in this Data Policy.
This Data Policy applies to information collected through:
The theunder.us website;
User accounts and profile pages;
Membership and subscription services;
Link pages, business profiles, creator profiles, and digital landing pages;
Referral, contest, promotional, and advertising features;
Analytics and reporting features;
Customer-support communications;
Forms, uploads, and other services operated by The Underlinks.
This policy does not govern websites, applications, payment platforms, or services operated independently by third parties.
When you register, communicate with us, or use our services, we may collect:
First and last name;
Business, organization, artist, or brand name;
Username and password;
Email address;
Telephone number;
Mailing address;
Profile photograph, logo, or avatar;
Account settings and preferences;
Verification and security information;
Communications with our support team.
Passwords should be stored using secure, one-way password hashing. We do not need access to your readable password.
When you purchase a membership, subscription, advertisement, upgrade, or other paid service, we may collect:
Purchased plan or service;
Transaction amount;
Billing status;
Payment date;
Renewal and cancellation information;
Payment-provider transaction identifiers;
Limited billing information;
Refund, dispute, or chargeback information.
Payments may be processed by third-party payment providers. We generally do not receive or store complete payment-card numbers, card security codes, or complete financial-account credentials. Payment providers process this information under their own terms and privacy policies.
We may collect content that users submit, upload, publish, or connect to their accounts, including:
Profile descriptions and biographies;
Website and social-media links;
Images, logos, graphics, audio, video, or documents;
Product, service, music, event, or promotional information;
Custom page content;
Advertisements;
Referral or contest submissions;
Messages, comments, support requests, and feedback.
Content placed on a public profile or public link page may be visible to anyone, indexed by search engines, copied by visitors, or shared outside our platform.
Do not publish confidential, sensitive, or personally identifying information that you do not want made public.
When you visit or use theunder.us, we and our service providers may automatically collect:
Internet Protocol address;
Browser type and version;
Device type and operating system;
Language and time-zone settings;
Approximate location derived from an IP address;
Pages visited;
Links clicked;
Referring and exit pages;
Date and time of access;
Session duration;
Traffic source;
Conversion, referral, and campaign information;
Error logs and performance information;
Cookie, device, and session identifiers.
We may also collect analytics related to user-created pages, such as page views, link clicks, referral activity, audience location, device category, and engagement statistics.
We may receive information from:
Payment processors;
Social-login or authentication providers;
Analytics providers;
Advertising and marketing providers;
Fraud-prevention and security providers;
Referral partners;
Publicly available sources;
Other users who interact with your page or content.
The information received depends on the third-party service and the permissions you grant.
We may use collected information to:
Create, verify, maintain, and secure accounts;
Provide user profiles, link pages, business tools, and related services;
Process payments, subscriptions, renewals, and refunds;
Provide analytics, referral tracking, and performance reports;
Publish content at the user’s direction;
Personalize account settings and features;
Send account, billing, security, and service notices;
Respond to questions and support requests;
Detect spam, fraud, abuse, unauthorized access, and security threats;
Enforce our Terms of Service and other policies;
Review advertisements, referrals, contests, and promotions;
Improve website performance, accessibility, and user experience;
Develop and evaluate new features;
Maintain business, accounting, tax, and legal records;
Comply with legal obligations and lawful requests;
Protect the rights, property, and safety of users, KLM Enterprises Services LLC, and others.
We may use aggregated or de-identified information for research, statistics, reporting, service improvement, and business planning where the information cannot reasonably identify an individual.
We may send:
Email verification codes;
Password-reset messages;
Security alerts;
Payment and subscription notices;
Account and service announcements;
Support responses;
Administrative and legal notices;
Promotional messages when permitted.
You may unsubscribe from promotional emails by using the unsubscribe option included in the message. You may continue to receive essential account, security, billing, or legal communications.
We may use cookies, local storage, pixels, tags, scripts, and similar technologies to:
Keep users signed in;
Remember preferences;
Protect accounts;
Measure traffic and engagement;
Provide analytics;
Prevent fraud and abuse;
Measure advertising or promotional performance;
Improve site speed and reliability.
Additional information appears in our Cookie Policy.
We may disclose information to the following categories of recipients:
We may use service providers for:
Website hosting;
Cloud storage;
Email delivery;
Payment processing;
Analytics;
Advertising;
Customer support;
Security and fraud prevention;
Database management;
Content delivery;
Website maintenance.
These providers may receive only the information reasonably needed to perform their services.
Information that you publish on a public profile, link page, advertisement, contest entry, or public area may be viewed and shared by others.
Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to applicable law.
We may disclose information when we reasonably believe it is necessary to:
Comply with a law, regulation, subpoena, court order, or legal process;
Respond to lawful government or law-enforcement requests;
Investigate fraud, abuse, security incidents, or violations;
Protect the rights, safety, or property of the company, our users, or others;
Establish, exercise, or defend legal claims.
We may disclose information when you request, direct, authorize, or consent to the disclosure.
We do not sell personal information in exchange for money.
We may use analytics, advertising, referral, or promotional technologies that transmit limited online identifiers or activity information to third parties. Some privacy laws may define certain advertising-related disclosures as “selling,” “sharing,” or “targeted advertising,” even when no money is exchanged.
Where required, users may request to opt out by contacting us or using an available cookie or privacy-preference control.
We do not knowingly sell or share the personal information of users under 16 for targeted advertising.
We retain information only for as long as reasonably necessary to:
Maintain an active account;
Provide requested services;
Complete transactions;
Resolve disputes;
Prevent fraud and abuse;
Meet accounting, tax, legal, and recordkeeping requirements;
Enforce agreements;
Protect the platform and its users.
Retention periods may vary by information type.
Public content may remain available until it is deleted by the user or removed by us. Copies may remain temporarily in backups, logs, search-engine caches, or records maintained for security and legal purposes.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These safeguards may include:
Access controls;
Password hashing;
Encryption where appropriate;
Secure connections;
Security logging;
Rate limiting;
Account-verification controls;
Software updates;
Backups;
Fraud and abuse monitoring;
Restrictions on employee and contractor access.
No website, network, database, or transmission system can be guaranteed completely secure. Users are responsible for maintaining the confidentiality of their login information and promptly reporting suspected unauthorized access.
Depending on your location and applicable law, you may request to:
Access personal information associated with you;
Obtain information about how it is used or disclosed;
Correct inaccurate information;
Delete certain information;
Receive a portable copy of certain information;
Opt out of certain advertising-related disclosures;
Withdraw consent where processing is based on consent;
Appeal the denial of a privacy request;
Close your account.
Requests may be submitted to support@theunder.us.
We may need to verify your identity before completing a request. We may deny or limit a request where permitted by law, including when information must be retained for security, fraud prevention, legal compliance, transactions, or dispute resolution.
Authorized agents may submit requests where permitted, but we may require proof of authorization and verification of the user’s identity.
We will not unlawfully discriminate against a user for exercising a valid privacy right.
Where required by applicable law and supported by our systems, we may recognize Global Privacy Control signals as requests to opt out of certain sales, sharing, or targeted advertising.
Because browser-based “Do Not Track” signals are not interpreted consistently across the internet, the website may not respond to every Do Not Track setting.
The Underlinks is not directed to children under 13.
Users under 13 may not create an account, purchase services, or submit personal information through the platform.
If we learn that we collected personal information from a child under 13 without legally valid authorization, we may delete the information and close the associated account.
A parent or legal guardian who believes a child has submitted information may contact support@theunder.us.
User pages may contain links, videos, widgets, payment buttons, social-media tools, advertisements, and content operated by third parties.
We are not responsible for the privacy, security, availability, or content practices of independent third-party services. Review their policies before submitting information or completing a transaction.
The Underlinks is operated from the United States.
Users who access the service from another country understand that information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate.
We may update this Data Policy to reflect changes to our services, technology, legal obligations, or business practices.
The updated policy will be posted on the website with a revised “Last Updated” date. When legally required, we will provide additional notice or obtain consent before material changes take effect.
Questions, concerns, and privacy requests may be directed to:
KLM Enterprises Services LLC
The Underlinks
P.O. Box 140572
Kansas City, MO 64114-8572
United States
Email: support@theunder.us
Website: theunder.us